Specialized support, the same idea.
If 9-8-8 is not the right fit for your situation, one of these may land better. All are free.
Hope for Wellness
Indigenous communities 1-855-242-3310 · Online chat available 24/7 in English, French, Cree, Ojibway, InuktitutTrans Lifeline
Trans, non-binary, gender-questioning 1-877-330-6366 Mon-Fri, 1pm-9pm ET. Peer-led.Assaulted Women's Helpline
Survivors of gender-based violence 1-866-863-0511 · TTY 1-866-863-7868 24/7. Multilingual.Distress Centres of Greater Toronto
Greater Toronto 416-408-4357 24/7Gerstein Centre
Toronto 416-929-5200 Toronto-based mental health crisis supportConnexOntario
Ontario 1-866-531-2600 Connects to mental health, addiction, and housing servicesBlack Youth Helpline
Black youth and families 1-833-294-8650 Culturally informed support for Black youth and familiesCAMH Crisis Line
Toronto 416-535-8501 Toronto-basedHow therapy fits with crisis support.
Therapy is not crisis care. It is the work you do once you are safe enough to do work. The two go in different directions.
If you have just used a crisis line and you are now safe, but you do not want to feel like that again, that is the right moment to think about a consult. We will not rush you. The consult is thirty minutes and exists to figure out whether ongoing therapy is what you actually need.
If you are reading this page because someone you love is in crisis, the same applies to you. Crisis support stabilizes them. Your own therapy can hold the rest.
Three small things you can do.
Stay with them, even just on the phone.
You do not have to say the right thing. You just have to be there while they call the line. The dialing is the hardest part, and being witnessed through it changes the call.
Help them make the choice, not for them.
"I think you should call 9-8-8" lands differently than "Would calling 9-8-8 feel possible right now?" The second one keeps their agency. Crisis support works better when the person still feels like a person.
Look after yourself afterward.
Holding someone in crisis is exhausting work, even if it is brief. Tell someone in your life what happened. If you do not have that person, the lines above will pick up for you, too.